Refunds and Cancellation Policy

Training and Workshops

The following policies and procedures apply to all Blossoming from Within training sessions and workshops.

 

Glossary of Terms Used in this Policy

Training session or workshop start date: The date a training session or workshop begins as posted on Blossoming from Within website. Blossoming from Within reserves the right to make adjustments to training session, and workshop dates. 

 

No Show: A participant who registers for a training session, or workshop, but does not attend the training session or workshop (i.e. does not show up to the training or workshop, and has not responded to reminders and/or communication requests from Blossoming from Within).

 

Registration and Fees

  • Training and workshop fees may be paid online using Square. Payment is required at the time of registration when using Square.

  • Individuals or organizations preferring an invoice as method of payment must contact Blossoming from Within directly to make the request prior to registration in a training session, or workshop. If payment is not received 10 business days prior to the training session, or workshop start date, individuals will be automatically removed from the training session/workshop.

  • Discounts cannot be combined. The highest single percentage or dollar discount available to you is applied to your purchase.

  • Participants must apply for the special pricing or discount that they may be eligible for before paying for any training session, or workshop. The discount portion may not be refunded after payment of the training/course fee.

  • Fee deadlines are firm and strictly enforced.

Training Sessions and Workshops

Blossoming from Within reserve the right to cancel or re-schedule training sessions and workshops (virtual and in-person) for a just cause (e.g. insufficient registration, facilitator illness, severe weather, learning management system or venue issues, etc.). Cancellation due to insufficient registration will not occur less than 10 business days prior to the course. In the unlikely event that the training session or workshop needs to be cancelled, you may transfer to another session/workshop or receive a full refund. Costs incurred for non-refundable travel arrangements or other related individual expenses will not be refunded.

If your plans change after you have registered in a training session or workshop you may:

Transfer to another session/workshop provided that you notify us via email at hello@blossomingfromwihtin.com at least 5 business days prior to the training session start date  or which you have registered. A $50 administration fee will apply and is payable at the time of the transfer request. A registration may only be transferred once and only towards a session/workshop that is scheduled to occur within 12 months of the original training session date.

We will not consider requests to transfer less than 5 business days prior to a session/workshop start date. If you fail to attend your scheduled session/workshop without required notification, as outlined above, your training fee will be forfeited.

If you are a No Show as defined above, you will be removed from the course and no refunds will be issued. 

Exemptions will be considered at Blossoming from Within’s discretion. If you are unable to complete your training session or workshop due to extenuating circumstances, please contact the Blossoming from Within to discuss the possibility of transferring to another session or receiving a refund. 

Punctuality/Timekeeping

It is very important that our Trainers and Facilitators start training sessions and workshops on time. Thus, Trainers/Facilitators are free to close admittance to training sessions/workshops 15 minutes after starting. Late arrivals may not be admitted and may not be entitled to their certificate of completion. 

Participants attending either in-person or virtual MUST attend the whole session in order to receive their certification.

 

Refund Policy

A full refund will be given up to 10 business days prior to the training session/workshop start date. 

  • A 50% refund will be given for cancellations made 9 to 5 business days prior to the training session/workshop start date.

  • Blossoming from Within incurs significant administrative costs related to your registration before a training session/workshop. As a result, a $50 administrative fee will be applied to all processed refunds.

  • No refund will be granted for cancellations made within 4 business days of the training session/workshop start date.

  • No refunds will be given for No Shows as define above.

  • No refunds will be given to participants receiving an Incomplete/Fail as define above.

  • A full refund will be provided in the event a training session/workshop has been cancelled by Blossoming from Within. The administrative fee will be waived.

  • Refund for training sessions/workshops paid via group pricing: if any group of participants withdraw within the timelines indicated above, a refund will be granted as described. However, if the cancellation results in the group being reduced to less than 10 participants, the group pricing will be invalidated, and the refund will be adjusted based on the full training fees for the remaining participants. Please contact Blossoming from Within for further details.

  • Refunds are issued by Blossoming from Within and may take up to 6 weeks after the refund has been processed to be received. Refunds are issued either by cheque or directly to the original method of payment, when possible.